• South Station Bus Terminal Expansion | Boston MA

    After a delay of over 12 years, construction has begun on Hines’ new 40-story South Station office tower, which includes BIA’s design for a major expansion of the elevated Bus Terminal. The new expanded bus terminal concourse will pass below the tower and provide new direct connections to the platform level and subway system. Accommodations include 16 new accessible bus berths (existing berths are not fully accessible), along with expanded traveler lounges, amenities and food operations. Design collaboration with the tower design team was also undertaken to optimize the visual character and functionality of platform level public spaces.

  • Woods Hole Ferry Terminal Waterside Reconstruction | Woods Hole MA

    Work is nearing completion on the third and final phase of the Woods Hole Ferry Terminal waterside reconstruction project.  When complete, the marine portion of the terminal will have two new fully accessible passenger loading piers along with three completely reconfigured ferry slips. Each passenger pier is equipped with a fixed forward platform, glass canopy structure, and a floating aft platform for accessible boarding.

  • Costello Basketball Suite | UMass Lowell

    The UMass Lowell basketball teams have moved into their new office suites within the transformed double-height gymnasium at the Costello Athletic Center. The suite also provides the Athletic Department with a new film room with dedicated video review space with tiered seating for 55 and a new student athlete lounge. The central lounge takes advantage of the double-height gymnasium space to feature natural light from the gymnasium’s clerestory windows.

  • Commuter Rail Signage Upgrades | MBTA

    Using SignMaker, the new software application BIA.studio developed as part of a major redesign of the MBTA signage system completed in 2015, BIA has created new signage graphics to replace the existing signage at 125 of the 141 commuter rail stations on the system. Keolis Commuter Services, which operates the MBTA commuter rail system, is currently in the process of fabricating and installing more than 1800 signs across the system.

  • Red Line Signage Upgrades | MBTA

    BIA is in the process of creating new signage graphics to replace the existing signage at 13 Red Line stations using SignMaker, the new software application BIA.studio developed as part of a major redesign of the MBTA signage system completed in 2015. In addition to the upgrades to Wayfinding signage, the project will provide new Tactile/Braille, Bus and Emergency Egress signage at all 13 stations.

  • Brooks House Residential Life Renovation | UMass Amherst

    Brooks House welcomed returning UMass students with fully renovated public spaces, the first comprehensive improvements since the 1980’s. Significant features include a new refreshed interior plan with all new finishes, heating and ventilation, and lighting. The new plan includes areas for quiet study, table games, laundry as well as a full kitchen.

  • BIA.studio featured in SEGD

    The Society for Experiential Graphic Design, SEGD, recently interviewed BIA.studio’s Chris Iwerks and Sela Bailey about their new wayfinding design system for the Massachusetts Bay Transportation Authority’s vast transit network of stations. From an existing conditions audit to developing manuals, guidelines and custom software, BIA.studio devised new tools and methods to correct a system famously plagued with inconsistent signage and ineffective wayfinding.


    Find the full interview at SEGD.org: https://segd.org/compliant-and-consistent%E2%80%94biastudio-creates-tools-mbta

  • Caribbean Coast Exhibit at Stone Zoo | Stoneham MA

    The new Caribbean Coast exhibit opened to the public the first week of June with a ribbon cutting ceremony attended by state and local officials. The entrance to the new flamingo aviary is directly off of the Welcome Plaza, which opened last summer. Together the plaza and entrance exhibit provide an immersive and exciting entrance experience for the Stone Zoo.

  • Higher Education Summer Construction | Fitchburg MA

    At Fitchburg State University construction is underway on two summer projects: renovation of FSU dormitory Simonds Hall; and construction of a new FSU Math Emporium – a state-of-the-art computer based learning center for mathematics – at Edgerly Hall. At UMass Lowell the Fox Hall Dining Commons is upgrading their dish room foodservice equipment and renovating the dish drop. All three projects are scheduled to be completed before the start of the 2018 fall semester.

  • Woods Hole Ferry Terminal Starts Construction | Woods Hole MA

    The demolition and wharf excavation work started last week, and is expected to be completed by June 15. Throughout construction phases, at two slips will be operating to provide ferry services. During summer seasons, a third slip will also be available to serve the massive amount of visitors.

  • Brooks Academy Museum | Harwich MA

    BIA.studio has been selected by the Town of Harwich to perform planning and design services for the Brooks Academy Museum and Harwich Historical Society. Chronicling several hundred years of Harwich History, the Museum and Society are celebrating their 65th year in 2018.

    The historic Brooks Academy building was built in 1844 and expanded in 1909 and 1927. The 6,500 sf building includes 3 main exhibit galleries totaling roughly 2,000 SF, as well as collection storage, gift shop, research spaces, and a meeting room. Included in the planning and design scope will be an exterior conditions assessment, programming efforts with a focus on collection storage needs, a vertical accessibility assessment, and visioning efforts related to visitor experience and public circulation.

  • New Entrance at Stone Zoo | Stoneham MA

    BIA’s design for the new Stone Zoo Entrance officially opened to the public today with a ribbon cutting ceremony attended by state and local officials. The large entrance plaza and cedar pergola gateway was designed to create a new sense of welcome, and to set the tone for improvements being made throughout the zoo. The project incorporates new ticketing operations, public restrooms, and a gift shop, organized behind two steel and cedar pergola structures that form the new plaza. Other improvements include a new Animal Discovery Center and restroom facility in the center of the zoo.

  • Kalahari Grill at Franklin Park Zoo | Boston MA

    BIA reimagined the existing food service and outdoor seating areas of the Kalahari Grill as part of Zoo New England’s revitalization program to restore and improve older facilities. Formerly a tired and uninviting destination, BIA devised a bold new color scheme to create a lively destination near the zoo’s African exhibits.

  • Iron Workers Local 7 | South Boston MA

    BIA has been retained to conduct a feasibility study and outcome assessment process for expanding the Iron Workers Local 7 headquarters in South Boston. Current facilities are undersized to serve the growing membership and additional hands-on educational spaces are needed to support aspiring apprentices. BIA’s Outcome Driven design process is being used to reveal the desired outcomes of the organization’s diverse stakeholders.

  • New England Aquarium Experience Master Plan | Boston MA

    BIA has been retained by the New England Aquarium to develop a new visitor experience master plan (XMP), focusing on optimizing the end-to-end experience of their diverse visitorship. This project is an update of BIA’s 2007 Exhibit Master Plan that guided 10 years of improvements throughout the aquarium.

    Enabled by a grant from the Institute for Museum and Library Sciences (IMLS), the project includes a detailed analysis of the visitor journey components, and a new conceptual framework for creating a more engaging experience through all the touch points of the visitor experience.

  • Woods Hole Temporary Terminal | Woods Hole MA

    As part of a 7-year long reconstruction project, BIA’s new temporary ferry terminal facility is complete and ready to open in late 2017. The building is comprised of 5 12’x60’ modular structures elevated three feet above the adjacent auto staging area and bus drop off zone. The facility contains a ticketing hall, food service area, restrooms and terminal operations offices. The exterior of the structure is covered with large-scale graphics of nautical charts of Woods Hole and Martha’s Vineyard, referencing the route traveled by the Steamship Authority’s ferries.

  • Woods Hole Terminal Reconstruction Phase 2-4 | Woods Hole MA

    Following 4 ½ years of planning, environmental permitting and design, the waterside reconstruction is set to begin in January 2018 and extend through August 2021. The project includes demolition of the existing terminal and reconstruction of all three slips along the waterfront. The new design pays particular attention to accessibility parameters: new south and north piers include floating aft platforms to enable 100% accessible passenger loading, and vehicle transfer bridges set at different elevations offer accessible boarding for the SSA’s entire fleet. Each platform is equipped with a protective glass canopy constructed by a stainless steel and western red cedar superstructure.

  • Stone Zoo New Welcome Plaza / Main Entry | Stoneham MA

    BIA is developing a new central entrance complex for Zoo New England’s Stone Zoo in Stoneham, MA. The zoo is currently undergoing several improvements and the new Welcome Plaza will bring together several amenities that are currently scattered around the zoo grounds. The entrance will provide visitors with a new orientation point to start their visit, featuring a new ticketing operation, gift shop, restrooms, and outdoor spaces for groups to gather. Wood framed pergolas and decks are utilized to create a welcoming entrance as well as to organize a series of modular structures that will contain the program spaces. This project is part of a long-term capital renewal campaign to revitalize both the Franklin Park and Stone Zoo facilities.

  • Read the Modelo interview with Chris Iwerks on the firm’s approach and philosophy

  • Bond Brothers Power Project Concept Development | Boston MA

    Working through Bond Brothers construction this site feasibility study for a new co-gen power facility tested a number of different sites within an expanding campus district. The go-gen plant is programmed to accommodate future power needs for the build out of new science and technical space on 20 acres over a 20 year time period.

  • Conlon Hall Game Lab | Fitchburg MA

    Bertaux+Iwerks Architects are designing a new suite of high-tech teaching and testing spaces in support of FSU’s new Game Design curriculum. Situated within FSU’s Conlon Hall, home of the Communications Media Studies Department, the Gaming Lab supports an emerging area of expertise to meet the opportunities of the world-wide gaming industry. The Gaming Lab includes fully equipped computer labs, game testing spaces, a motion capture studio and a “front porch” lobby/lounge that is envisioned as a catalyst for bringing building occupants together in a casual, engaging setting. Each space incorporates interactive surfaces including magnetic glass markerboards and dry erase paint to create more collaborative, innovative learning environments.

  • Steamship Authority Woods Hole Terminal | Woods Hole MA

    Bertaux + Iwerks Architects have been retained by the Woods Hole, Martha’s Vineyard and Nantucket Steamship Authority to undertake a comprehensive study for reconstruction of the Woods Hole Ferry Terminal Facility. The ferry system has been in continuous operation at this location for over 130 years, serving as the main link between Martha’s Vineyard and the mainland. Marine and land transit modes have evolved dramatically over the decades. Initially accessed exclusively by rail, the current site now serves as an intermodal transportation center anchored around a utilitarian terminal facility from the late 1940’s that has reached the end of its service life.

    The Steamship Authority transports 2.7 millions people and 250 thousand vehicles a year from Woods Hole to Martha’s Vineyard, making it one of the busiest transit hubs in the Northeast. The study will make a thorough analysis of current conditions and operations, and develop a range of design alternatives to improve operations while extending the service life of the terminal’s infrastructure and facilities.

  • FSU Conlon Master Plan | Fitchburg MA

    Bertaux + Iwerks Architects are re-planning Conlon Hall, the 40-year-old home of the Communications Media Department at Fitchburg State University. As the university’s curriculum has changed significantly from a technical focus to an academic one, the spatial needs of the new program require different features. Bertaux + Iwerks Architects is implementing the spacial planning of the 45,000 sf building in an ongoing series of phase-by-phase summer renovation projects. Phases already implemented include new Media Space and Gaming Labs.
    CONLON 3RD FLR MP alt 3

  • Outcome Tracker Interactive |

    Bertaux + Iwerks Architects has developed a fun, hands-on graphic visualization tool to promote clarity in complex decision-making situations. The relationships between a set of independent proposed projects and a field of commonly held desired outcomes is difficult to comprehend in a traditional x-y matrix display. The Outcome Tracker interactive solves this visualization problem by enabling users to see how individual actions are directly connected to relevant outcomes, and by revealing additional information when a topic is selected.

    A demo of the interactive was developed for the Davis Action Group (DAG), in Davis Square Somerville, to display the community’s desired outcomes in relationship to the city’s proposed projects for Davis Square. Both outcomes and projects are grouped around a circle, organized into primary categories such as Infrastructure, Open Space, Program, Character and Development to make them easier find and compare. Selecting a project displays its primary and secondary connections to outcomes across the circle, as well as opening a popup window that summarizes the project (or outcome), with the ability to provide links to further information. The interactive gives DAG members and the Davis Square community a simple but effective tool for exploring how any proposed project may impact the community’s goals and desired outcomes.

    Click the image to try

    The user interface programming for the Outcome Tracker Interactive prototype was developed for BIA by Jakov Kucan, Cambridge, MA.


  • Zoo New England Asset Evaluation | Stoneham MA & Boston MA

    Bertaux+Iwerks Architects conducted a survey of existing facilities at the Franklin Park and Stone Zoos, encompassing 98 acres and 116 building, exhibit and infrastructure assets totaling 181,682 square feet. BIA and its engineering team conducted walkthroughs of the assets, documented existing conditions, evaluations, recommendations, priority ratings and cost estimates in an Asset Evaluation Report. The information collected was developed into a database which provided cost modeling for future deferred maintenance and new construction projects, which was conveyed to Zoo New England for its ongoing use in the management and monitoring of its assets.

  • MBTA System-Wide Signage | Boston MA

    Bertaux+Iwerks Architects have undertaken a major overhaul of the MBTA signage system which will dramatically improve the wayfinding experience for transit users. The key elements of the new project include:

    – Complete photographic survey of every sign on the system (subway, commuter rail and ferry resulting in over 8500 photos of every sign on the system)
    – Development and refinement of a new signage communication system
    – New Signage Guidelines Manual addressing all modes of transit as “one system”
    – New Digital Sign Manual with a station-specific focus
    – New Software Application developed for sign design and fabrication: BIA’s SignMaker™
    – Inclusion of ADA-compliant Tactile Braille signage
    – Creation of a complete end-to-end solution for design and fabrication of signage
    – a new paradigm for how signage will be made in the future

    When complete, the project will allow every sign on every mode of transit- including subway, commuter rail, bus and ferry-to be designed from one interface, assuring that the new communication system is correct, clear, and consistent. The MBTA is the first transit agency in the country to embrace this technologically innovative approach, of which the newly opened Science Park/West End Station on the Green Line is the first pilot station to open with the new signage system.

    Park Street_Entrance

    Park Street_Entrance_orig

  • Alstom Power Plant Laboratory | Bloomfield CT

    Overview: This new 37,000 SF advanced research and testing laboratory houses multi-scale testing facilities for Alstom’s Power Generation Engineering Group, whose research focuses on cleaner and more efficient power generation technologies. The building also functions as a showcase for Alstom’s extensive research capabilities.

    Given that making a strong first impression is required for business success, the variegated exterior panel system and industrial detailing establishes a memorable presence that advances Alstom’s brand and environmental vision. The interior has been optimized to facilitate testing procedures while also incorporating a visitor tour path and interpretive program to help Alstom tell their story to prospective customers.

  • Conlon Hall Media Space | Fitchburg MA

    Bertaux+Iwerks Architects created a new entry space for Conlon Hall comprised of a series of interactive media display settings. The technology displays showcase the creative work undertaken by students in Conlon Hall. Each display is comprised of 9 – 42″ LED monitors linked together to allow any combination of imaging – from one large unified picture, to up to 9 individual displays. The new space will serve as an ambassador role for FSU, providing a physical portal where visitors get a glimpse of the creative and innovative pursuits of today’s students and faculty.

  • UMass Lowell – North Campus Parking Garage | Lowell MA

    Bertaux+Iwerks Architects have completed the design for a new 6-level, 650-car parking garage to serve the North campus section of UMass Lowell. Nestled between Costello Gym and the sports fields, and owing to its highly visible location, the new garage is designed to be a new face of the university. Facing the fields and visible from 1/4 mile away, the prominent North side of the garage features a large scale graphic of the Merrimack River/University Avenue Bridge reflection rendered in over 1200 perforated metal panels. The image underscores both the technology focus of the university, as well as its desire to increase the sense of unity among its three campuses, all of which link to the Merrimack River and canal system of Lowell. The project is scheduled to open in the Fall of 2012.

  • South Station Bus Terminal Expansion | Boston MA

    Bertaux+Iwerks Architects are the design architects for a major expansion of the elevated Bus Terminal at South Station. The project, part of the new 40-story office tower to be erected above the South Station Headhouse, will pass below the tower and provide new direct connections to the platform level and subway system. Accommodations include 16 new accessible bus berths (existing berths are not fully accessible), along with expanded traveller lounges, amenities and food operations. Design collaboration with the tower design team was also undertaken to optimize the visual character and functionality of platform level public spaces.

  • UMass Medical School Co-Gen Power Plant Expansion Project | Boston MA

    Bertaux+Iwerks Architects were selected to work with Waldron Engineering on an expansion for UMass Medical School’s Co-Gen Power Plant. The design and production of this project will be modeled on the Integrated Project Delivery format. The scope of the expansion includes both offices and an increase in space for power generation. The addition is expected to achieve LEED certification.

  • Bridgeport Intermodal Transportation Center | Bridgeport CT

    Design Excellence Award, Boston Society of Architects 2008

    Bertaux+Iwerks Architects’ design for the Bridgeport Intermodal Transportation Center was the recipient of a 2008 Design Excellence Award from the Boston Society of Architects. The project is a key component of Bridgeport’s interconnected public transportation complex, linking bus, rail, and ferry services along the Bridgeport waterfront.

    The dynamic form of the building, clad simply in zinc panels and glass, is both an iconic, visible symbol of public transportation, and a warm and welcoming place for passengers to wait safely. The ample interior affords views to all outside destinations and is enlivened with several large WPA murals in the overhead spaces. A 1/4 mile pedestrian bridge links the Transportation Center directly to the train and ferry terminals to the west.

    Open air bus platforms are organized under two linear steel canopies that provide an elegant protective covering with integrated seating for passengers. Each bus berth is appointed with a custom Glass Art windscreen that is part of the public art installation entitled “Stories on the Go” by Chris Iwerks. The screens combine images and texts themed around journeys to provide added dimension to the traveling experience, as well as increasing environmental protection from wind and rain.

  • UMass Lowell North Campus Land Use Study | Lowell MA

    Bertaux+Iwerks Architects have been retained by the UMass Building Authority to conduct a planning study of the UMass Lowell North Campus. A new Emerging Technology and Innovation Center is being designed to occupy a prominent site on the North Campus along University Avenue and VFW parkway. As the first new building on the north campus in over 30 years, the project will generate additional parking demand and future academic building expansion. This study is evaluating the northern portion of the North Campus to determine the opportunities for future structured parking, athletic fields, and academic building expansion.

  • Dartmouth Medical School Campus Re-Visioning Study | Hanover NH

    Bertaux+Iwerks Architects were selected by DMS to undertake a study for expanding their facilities on the Darmouth Hanover campus. The concept of the proposal is to create a new “heart” for the Medical School campus that will serve as its new front door and physically link all of its existing buildings. To create this node, the proposed new 4-story building is centrally located, highly transparent, and equipped with activity-generating spaces for student activities and public functions. The study also examined the potential to convert Darmouth College’s adjacent Dana Library and Gilman Hall to Medical School use, linking them to the new central building with a shared courtyard. Sustainable design initiatives included an active PV array on the roof, passive solar sun screening system, green roofs on lower sections, natural daylighting and ventilation, and green materials.

  • Stories on the GO – Public art installation | Bridgeport CT

    Chris Iwerks was selected to design a public art installation as part of the Intermodal Transportation Center Architecture. The Stories on the GO project graphically merges images of transportation and human movement with fragments of historically significant texts concerned with movement, travel, and journeys. The work entails 12 large glass panels, six feet by twelve feet, with printed interlayers of images and text. Seen from a distance, the texts and monochrome images depict scenes of movement – from parts of trains and buses to people in motion by foot and bicycle. Up close, the text and images present a more complex canvas where the story weaves in and out of the image. Literary sources were selected for a variety of views on the theme of travel, ranging from Homer (The Odyssey), HG Wells (The Time Machine), and Thoreau (Walking), to the poetry of Emily Dickinson and Robert Frost.

    The glass panels serve functionally as wind screens beneath the steel canopies of the bus loading area. Set atop a series of custom wood benches, each glass panel is illuminated by a concealed, programmable LED lighting system that will charge the entire bus area at night with a virtual light show.

  • UMass Lowell East Campus Parking Garage | Lowell MA

    Students at UMass Lowell now have access to their new parking garage. Located on Pawtucket Street adjacent to the South Campus dormitories and across the street from the athletic center, the new parking garage was filled with student’s vehicles from the initial opening. The contemporary brick facade of the structure screens the parked cars from view along Pawtucket Street and presents the street with modern, inventive façade. Functionally, the garage provides safe and easy access for resident students and commuters alike 24 hours a day. With over 650 spaces, the new garage nearly triples the number of parking spaces adjacent the dorms. The summer lull in the student population allows the university to garner additional revenue by providing parking for patrons of the adjacent Lowell Spinners baseball stadium on game days.

  • New England Aquarium Exhibit Master Plan | Boston MA

    Bertaux+Iwerks Architects is working with the New England Aquarium on a comprehensive exhibit master plan to improve and enhance the overall visitor experience of the aquarium’s exhibit path. The master plan is tasked with strengthening and deepening the visitor experience by re-orchestrating the layers of interaction offered by the aquarium. This includes improving live animal exhibits throughout and integrating other layers of experience that will engage their visitor’s senses of sight, touch, smell and sounds. The project is informed by a recently adopted “Action Plan” which calls for refocusing the aquarium around the themes of “discovery” and “lasting change.”

    The master plan is also tasked with identifying the “learning profiles” of different visitor categories, and identifying how the aquarium experience can be improved to meet the desired outcomes of each group. The planning process will identify and evaluate different visitor perspectives and, in response, develop rich experiences along each individual’s exploration path. By offering visitors more engaging animals and deeper layers of experience, the aquarium seeks to inspire its visitors and increase the frequency of repeat visitation and membership.

  • New England Aquarium Exterior Master Plan Programming | Boston MA

    The New England Aquarium has engaged Bertaux+Iwerks Architects to develop a program for the exterior master plan of the Central Wharf Campus. The intent of the project is to programmatically link the exterior environment of Central Wharf to the Aquarium’s new “Action Plan,” which will refocus the aquarium’s mission around the themes of discovery and lasting change. Making use of Bertaux+Iwerks Architects’ Change by Design techniques, the programming process identifies the desired outcomes of each stakeholder group and utilizes their feedback to “score” the importance of outcomes based on the relative level of importance (for success) and current level of satisfaction for a given outcome. This process results in a list of prioritized outcomes that will be used to steer and evaluate the subsequent master planning process.